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  1. Limit simultaneous channels by department in a multi company system

    Mind you, that might be the solution. We are thinking of this as a problem with all vendors, but if it is only a restriction at Gamma then choosing other suppliers would solve our problem.

  2. Limit simultaneous channels by department in a multi company system

    I totally understand, but if other suppliers have the same issue then we would have to have a SIP supplier per customer. That would be a billing nightmare for us as we supply the trunks along with the 3CX platform.

  3. Limit simultaneous channels by department in a multi company system

    It's not a 3CX issue as such, but more a Gamma issue. Gamma won't allow multiple trunks to the same IP. When we try to create a trunk at Gamma for this 3CX multi-customer instance it says 'IP address already in use'. We are trying to set up a multi-company phone system but use Gamma as the...

  4. Limit simultaneous channels by department in a multi company system

    We have set up 3CX multi-company system and need to limit the number of channels per company (aka department). Is this possible? As our VoIP supplier (Gamma) will only allow one trunk per IP address and will not allow username/password authentication we are stuck with just 1 trunk. However, we...

  5. Block calls between departments

    Ah that's it, thank you.

  6. Block calls between departments

    We are considering setting up a multi-tenancy 3CX instance to group our smaller, less than 8 extension, customers together into one multi-tenant instance. I have configured a second department, created a test call queue and set up a test extension. I have assigned the queue and extension to...

  7. Save chat session when reload the page

    +1 for this. We are trying to switch from TawkTo over to 3CX but we can't without this feature.

  8. SMS from 3CX with Telnyx bugs so far

    Hi Nick, Thanks for the quick reply and we'll definitely stay tuned for future updates. Re the name issue, yes we do have CRM integration enabled and here is where we see the name of the person change... With that view open the number will change to a name if a call comes in. Then the name...

  9. SMS from 3CX with Telnyx bugs so far

    We are a 10 man business that jumped on the chance of company wide text message facility in 3CX. We signed up with Telnyx and configured everything. The set up guides were great as always so config was a breeze. However in using the SMS facility there are some bugs. I know it's in Beta so I...
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