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  1. Make sure services don't start after update (failover server)

    Hi all, We are doing our own failover with two servers. One server has the active DNS record with a very short TTL. This works perfectly. The only thing we need to do to failover is change the DNS, restore the latest backup (already sftp-ed to the backup server every night) and activate all...
  2. Forwarding calls using Mobile Number no longer works

    I agree. It SHOULD work. Afaiks i am not using an exotic configuration. I JUST filled out the mobile number for an extension and ticked the box "Ring my mobile simultaneously". When i dial the extension from another extension the WRONG headers are send to the trunk. To be clear: the headers...
  3. Forwarding calls using Mobile Number no longer works

    So that is not an option. Also: please not that the Outbound caller Id taken from the Extension is NOT used by 3CX for the outbound call as i have described in my initial post. That means: the option you have posted above is not working correctly! Kind regards, Jeroen Hermans
  4. Forwarding calls using Mobile Number no longer works

    It is as simple as: extension 1000 calls extension 2000 (extension with mobile number forward). Whenever i call 2000 from 1000, the call is forwarded to the mobile number, hits the trunk and there i see the "From" header is "1000" and it should be a valid CID number (say: the trunk main number...
  5. Forwarding calls using Mobile Number no longer works

    No because that would mean all outbound calls get a single CID. That is not what we want.
  6. Forwarding calls using Mobile Number no longer works

    We are unable to use the outbound rules as we want to use these "external" extensions in queues and ringroups. Apart from that: there is an option "Ring mobile simultanious". I now understand that option does not always work. Can you explain when this option does not work as intended? What can...
  7. Forwarding calls using Mobile Number no longer works

    Can you confirm the "from" header contains the actual CID and not the extension number? Otherwise i expect your trunking provider is doing exactly what we are doing now: rewrite that from to something sensible.
  8. Forwarding calls using Mobile Number no longer works

    Dear all, we used to make "shortcuts" for external numbers by making an extension, fill out the Mobile Number, select "Ring my mobile simultaneously" and everything worked. Also in ringgroups and queues. Now in V18 it seems the functionality is broken. I am looking at the SIP traffic and i see...
  9. Dutch language Yealink

    A little update: this project just went from a really nice to have to a critical project for us. Using the latest certified firmware from Lydis we are unable to forward calls! Using the latest international firmware everything seems to work fine. In the packettraces we can see "603 Declined"...
  10. Dutch language Yealink

    Hi all, In the past months the translations have been updated and we now have 96-98% translations of all strings for the following models: - Yealink T41S - Yealink T46S - Yealink T46G - Yealink T48S - Yealink CP860 We are now running our own translationfiles in production. If you have any...
  11. Solved Large backup unable to restore

    This is exactly the solution we have chosen (split the recordings into another file and do them manually). We also have more than 32GB of RAM in this VM, so that is not the issue. We are restoring to an SSD with 200Gb of free space. I really think this is a bug in V18. I THINK i can remember we...
  12. Solved Large backup unable to restore

    It logs me out of the console then it runs for about 2 minutes. I get no emails from the PBX
  13. Solved Large backup unable to restore

    Right after i click restore, that task IS running, but it seems it cannot handle really large backups
  14. Solved Large backup unable to restore

    No that is not running. I already check that.
  15. Solved Large backup unable to restore

    ...about 2 days :)
  16. Solved Large backup unable to restore

    This is a already installed Debian instance. We are trying to recover the backup from the webgui using the "Backup And Restore" menu option. Then we select the backup (15Gb) and click on "Restore". No error is shown.
  17. Solved Large backup unable to restore

    We are running a self-hosted v18 installation. The daily backup file is around 15Gb. This is mainly because of the recordings (which are important to use for legal reasons). Restoring a 15Gb file does not work (the backup.zip is uploaded to the correct folder on forehand) What can we do to...
  18. Solved [V18]Android phone not ringing

    We have disabled energysaving settings for the 3CX app in Android and it looks like that phone is now working properly. I hope this helps you in fixing this issue.
  19. Android app never rings

    Hi guys. We have disabled energysaving settings for the 3CX app in Android and it looks like that phone is now working properly. I hope this helps some of you having this issue
  20. Android app never rings

    @Nick Galea i hear from my Dutch distributor there are more people with Android push issues. I hope this can be solved quickly. Thank you!