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  1. All calls to my number go directly to voicemail without ringing. Where can I find the logs to troubleshoot this?

    It turns out I never set any office hours, so that it went to voicemail as the default when the office is closed. The software does not assign any open time for the office until the user does. I can now get the digital receptionist and steer my calls.

  2. All calls to my number go directly to voicemail without ringing. Where can I find the logs to troubleshoot this?

    Type: Trunk Skyetel Information: +<my phone number> Route to:User <444XX> <my name> = I mean my user number and my name Opening the Routing sends me to Office Hours Send calls and messages to User <444XX><my name> I have set all of the option to the same so as not to have the office hours...

  3. All calls to my number go directly to voicemail without ringing. Where can I find the logs to troubleshoot this?

    All calls, external or internal go directly to voicemail. My phone never rings. If I hit star, it begins to go to the number, in that I hear music for 1 second, then it goes back to voicemail. I have the SIP trunk info inside of a QSYS VoIP core110f where I can make a call out with no problem...

  4. Adding a Q-SYS softphone as the main phone number

    I am using a Q-SYS Nano softphone to be the main device to receive and make VoIP calls. The softphone is online and can make calls out. Inbound calls get answered by the virtual operator. How can the softphone be the main receiver of incoming calls?
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