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  1. I upgraded to V20 recently but inbound calls don't pass my IVR

    Drilling the IVR internally the calls are routed to there respective destination

  2. I upgraded to V20 recently but inbound calls don't pass my IVR

    I changed the Destination route to my Extension but the calls are still going to the IVR

  3. I upgraded to V20 recently but inbound calls don't pass my IVR

    I upgraded to Version 20 some 2 days ago. But customers started complaining that they couldn't get to my office. I tried phoning myself and found that inbound calls don't pass the IVR. After the IVR I am put on hold and then the call drops.
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