Let me check the office hours menu, this might have been the issue... but I did get it to work by deleting the Ring Group and the Digital Receptionist (all call handling empty) THEN adding it again, and now it does work, I am able to get the call answered by Digital Receptionist and I set a 5...
Well it most definitely does not send my "Ring All" to voicemail after 20 seconds. It keeps ringing perpetually until Callcentric times out after 60 seconds and sends it to Callcentric internal voicemail. Then, it sends a missed call e-mail. This is what my settings look like, so I don't think...
I don't see any option to set the number of seconds to ring the ring group before sending a call to voicemail.
The issue I have is that Callcentric will ring the incoming calls a maximum of 60 seconds before sending the call to their own internal voicemail.
I, obviously, want to use the 3cx...