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  1. hostcake-it

    Manually activated forwarding to external number for a call queue not working

    A client has one 3CX instance which covers three trading locations. Each location has an 'Office Open call queue and an 'Office Closed' call queue (for days where they are not open it sends calls to an extension at a location that is open). One of these locations the Office closed queue is...
  2. hostcake-it

    Routing out of business hours calls to another queue and also direct that redirected call to the originating call queue email if call is not answered

    Thanks @SweetAction - I will do a test of that config and get feedback from the customer.
  3. hostcake-it

    Routing out of business hours calls to another queue and also direct that redirected call to the originating call queue email if call is not answered

    **Unfortunately since the forum changes the new cutomer account I had to create can't be linked to my previous forum account and I can only it appears post to the startup forum so my apologies - please note the System tagged in this thread is the free 3CX I had to create to regain forum posting...
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