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  1. V20 Android app - how to disable

    Nevermind, found it. Long press the account name and select disable.
  2. V20 Android app - how to disable

    Hello, The new V20 android app doesnt appear to have any way of disabling it. Anyone any idea on how to do this? We have a customer who wants to disable at random times whilst at the same time he wants his deskphone to ring so only disabling the app is an option. TIA David.
  3. IOS app wont answer when locked, just relocks itself

    Yeah thats not on. I'll get them to check the call log.
  4. IOS app wont answer when locked, just relocks itself

    Another image. They slide to answer and this is what is shown, it then reverts to the locked screen where the call continues to ring and slide to answer is showing. Model - iPhone 12 Version - iOS 17.3.0
  5. IOS app wont answer when locked, just relocks itself

    Hi Vali, Ring my mobile is not on and the mobile number field is not populated. I see on the video they sent me the iphone is not on a call, then the 3cx app begins to ring, they swipe to open the phone and within a second it reverts back to the lock screen again. Pausing the video I can see...
  6. IOS app wont answer when locked, just relocks itself

    Ok weird one this. A user gets a call on the IOS app when screen locked, they swipe right to left to unlock as normal and the 3cx screen opens for a second then the device switches back to locked, still ringing, swipe again and does the same thing. Image below show the most they see on the...
  7. Solved T42G firmware

    Thanks for the responses. I actually closed the page after an hour and went to log back in, had to put https:// in front of the IP and it allowed me to login and had actually upgraded. So managed to get them on in the end. They did come from another PBX, Broadworks it was I think. But all is...
  8. Solved T42G firmware

    Hi all, I have a new customer with some T42G's they need to use - I have downloaded and tried to firmware update but to no avail. Current firmware is 29.80.23.100 and the latest on 3CX page is 29.83.0.145 - when trying to upgrade to this the page just hangs, been there for over an hour saying...