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  1. Customized template to enable Fanvil X305 "Help" button.

    Hi Paulo, Thanks for your answer. Extract from the manual you shared: Frank
  2. Customized template to enable Fanvil X305 "Help" button.

    Hi, I'm trying to create a custom template to be able to configure the X305's "Help" button. The 4 speed dial buttons are configurable via BLF config, but no config option for "Help". Anyone know how to get this done? Kind regards, Frank
  3. Upgraded to V20 whitout creating a user with admin rights

    I had a support ticket opened for this one: 2153008.
  4. Upgraded to V20 whitout creating a user with admin rights

    Customer indeed had access to the management console.
  5. Upgraded to V20 whitout creating a user with admin rights

    An account with limited access (don't know exactly what level of access) and received an upgrade message in the browser and clicked on it. Unfortunately, there was a system owner but no e-mail and nobody knew the password. In the mean time, we reinstalled the system...
  6. Upgraded to V20 whitout creating a user with admin rights

    Hi John, Not sure, I'll ask the customer..
  7. Upgraded to V20 whitout creating a user with admin rights

    Hi, One of our customers upgraded their system to V20, unfortunatly there was no user with full admin rights (from which we have valid credentials). What is the procedure to make this system accessible again? Kind regards, Frank