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  1. Solved Disable chat sound

    Yesterday we held a video meeting, and some members start chatting. Every time we hear an annoying 'poing' sound. Is it possible to disable this sound for ALL members?

  2. Solved Wrong link in meeting?!?

    Thanks, We copy/paste de link from the host everytime, so this is what's going wrong.

  3. Solved Wrong link in meeting?!?

    When you have created a meeting you will see a link with the intention of sharing it with the participants. However, the link that is created is for the host and NOT for the participants. This is very confusing, because the participants will see an error message that they are already logged in...

  4. Windows softphone crashed by incomming call

    Thank you for your reply, and no, the problem still exist. This program crashed only random by incomming calls. Outgoing calls i dont have any problems with it. We use a bluetooth wireless headset from Logilink with a bluetooth connection. In version 12.5 it works great. I don't have cables, can...

  5. Solved Callqueue randomly not working

    Now i know what is happens and i want to share it with you... I am using (for a long time) version 12.5. Everything in this version works fine for me. But 3CX wants that we upgrade from 12.5 to 15.5. (Ok! fine, for security reasons i will accept) But the upgrade from 12.5 to 15.5 was going...

  6. Solved Callqueue randomly not working

    When some call me, you have the possibility to make a intro prompt. For me... someone calls me > the inbound rule forward the call to the callqueue (800) > the callqueue plays an intro prompt. -Welcome by Homeshop, please wait etc > In the same menu you have the option music on hold what i have...

  7. Windows softphone crashed by incomming call

    As you mean Visual C++ -so far i know- i am also uptodate with them...

  8. Windows softphone crashed by incomming call

    Hi Roland ?!? What do you mean?

  9. Windows softphone crashed by incomming call

    Probleemhandtekening: Gebeurtenisnaam van probleem: APPCRASH Naam van de toepassing: 3CXWin8Phone.exe Versie van toepassing: 15.5.12227.5 Tijdstempel van toepassing: 5afc1550 Naam van foutmodule: lci_proxyumd.dll Versie van foutmodule: 2.0.31871.0 Tijdstempel van...

  10. Windows softphone crashed by incomming call

    Yes ofcourse... When its happens i will write the error code of make an screenshot

  11. Solved Callqueue randomly not working

    Thank you for your reply, and yes... All the phones are in the call queue. I can see it in the switchboard that all the phones are in the callqueue. And as second respons... There is not a wait time, after the introduction message you here some strange sound over the phone and then we hear the...

  12. Windows softphone crashed by incomming call

    3cx softphone for windows (version 15.5) crashed randomly by incomming calls. When the programs start i can make calls to others, but when i get an incomming call mostly of the time the first call the program works normally, but by the second call it can happen that the program crashed by an...

  13. Solved Callqueue randomly not working

    Yes all the extensions are in the queuelist... But the last few days i think all the phone's rings normally. BUT i disabled the music by the incomming call. Can there be an issue?

  14. Solved Callqueue randomly not working

    I don't know whap happens to the call... We here the background music with the intro prompt after that we here 2 attempts (some noise) and then we here... we are sorry but no-one is accept the call please try again... (but then in dutch) and then the connections is gone... But there are 7...

  15. Solved Callqueue randomly not working

    Nope, i use my smartphone for trial. I can hear my smartphone is ringing, the 3cx is answer the phone with the incomming message (welcome by) but after this message normally all the phone's in my calllist must be ringing, but nothing happens.... Then i try again, and then it works normally...

  16. Solved Callqueue randomly not working

    We have 15.5 version installed on a new windows 10 Pro system. And we make an inbound rule true an callqueue with 7 agents in it. The settings op the callqueue are: Policy: Ring all Ring time: 120 Max queue wait time 180 Music on hold is On We use a intro prompt Announement interval is on (30...

  17. Windows softphone crashed by incomming call

    In addition to hardware-based telephones, we also use the Windows Softphone on a windows7 machine. Previously, we used the 12.5 version and it worked perfectly. Never had any problems with it. However, we recently switched to version 15.5 and this version crashed regularly. Especially when we...

  18. CallQueue issues

    Recently, we switched from 12.5 to version 15.5 Old version worked perfectly! New installation on windows 10 Pro computer 2 SIP trunks installed. Both work Inbound rules refer to Call Queues Everything seems to work, but after a while the callqueue does not work anymore. I can call our main...

  19. 3cx firewall

    Hello, I have 3cx v12.5 thats works fine. The last 2 weeks there are a lot of hacking tries on my PBX. Now i make in the security IP blacklist the following rules: ip range 0.0.0.0 subnetmask 0.0.0.0 BLOCKED!! All the ip nummers will be blocked. The following ip numbers i set on ALLOWED...
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