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  1. CFD V16 - Phone Based Call Forwarding

    Here are two CFD projects I created to allow users to set call forwarding from their phone and an interactive voice menu. Background: One of my customers is replacing their 500+ extension Cisco system and wanted to retain the ability to set call forwarding from the phone without needing a...

  2. CFD - Transfer Function Hold Music

    Is it possible to change the music that a caller hears when using the Transfer function in the CFD? Right now they hear my normal hold music but I want to play the US progress tone without impacting my existing hold music.

  3. Yealink Multi-Line/BLF Notification

    Outside of a custom template does anyone know of a way to add a second line to a Yealink that provides a unique notification from direct calls? I know BLFs will flash red when they ring but the default template for 3CX doesn't trigger the phone to alert audibly. My main goal is a corporate...
    • CaspMR
    • Thread
    • blf multi-line notificaition
    • Replies: 1
    • Forum: Yealink

  4. Restore the Softclient With Shortcuts, Pins, and Start Menu

    Hello, Currently when the Softclient is running on Windows and the user closes the interface with the "X" button the only way to restore the interface is through left clicking the icon in the notification area. Would it be possible to get this same behavior if the user clicks a shortcut on...
    • CaspMR
    • Thread
    • interface shortcuts softclient
    • Replies: 0
    • Forum: Server

  5. Cisco Phones Unable to Call Out Post Upgrade

    Hi, Has anyone run into an issue with the Cisco SPA303, SPA504G, and SPA525s where they show as registered to the system and can accept calls but get the "Temporarily Unavailable" error when dialing out? We recently updated one of our servers to 15.5.6354.2 to better support our new Yealink...

  6. 3CX V14 EOL Softphone Question

    Will the V14 softphones stop working as of 1/1/2018? I know the blog post mentions that they will be retired but it doesn't clarify if softphones already in place will cease to function. The reason I ask is I have a large hot desking call center customer who has one or two V14 softphones and was...

  7. Swapping Caller ID Number and Name

    Is it possible to swap the position of the caller ID number and name around? We have a customer that is more interested in the cname of the caller than their number on physical and softphones but because of the number being displayed first the name is generally chopped down to 3 or 4 letters.
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