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  1. Specific Ring Group Stops Ringing at random times and shows missed calls

    Thanks for the reply, I have sent the log files as a PM. The server also crashed (probably due to the verbose logging) after 8 hours of logging and I had to reboot the AWS Instance this morning to get it up and running again.

  2. Specific Ring Group Stops Ringing at random times and shows missed calls

    I Enabled Verbose logging, sent some messages on 3CX, did outbound calls, inbound calls and missed calls to 2 different ring groups. I could not simulate the problem on the specific ring group since it occurs randomly at certain times during the day. The verbose log has no PUSH messages in it...

  3. Specific Ring Group Stops Ringing at random times and shows missed calls

    I turned on Verbose Logging but there is no logging on Push related actions. I tried a missed call to a ring group to check if missed call notification will be pushed to phones using 3cx app and simulate the problem but there are no similar push messages logged on 3cx server. Is there a way to...

  4. Specific Ring Group Stops Ringing at random times and shows missed calls

    Thanks for the Reply, Firewall Checker passes on server for all ports and on the remote network with devices/3CX App phones there is no outgoing restrictions to the Internet or to the 3CX Server. Should anything else be configured for Incoming Connections on firewall or NAT to the network where...

  5. Specific Ring Group Stops Ringing at random times and shows missed calls

    Thanks please see below, Let's call it Ring group 1,2 and 3 where 3 is the problem ring group for answers below 1.) 3CX Server - 18.0 (Build 314), 3CX Apps on all Xiaomi Redmi 9A Phones 18.0.8.86 2.) Ring group 2 and 3 on same Wifi, Ring Group 2 working, Ring Group 3 is the problem Ring Group...

  6. Specific Ring Group Stops Ringing at random times and shows missed calls

    We have 3 ring groups setup on 3CX Enterprise on an AWS Lightsail server. Each group has 2 users and one of the groups has 5 users/phones. All phones are Xiaomi Redmi 9A Smartphones running Android 10 with the 3CX app. The ring groups with the 2 users works flawlessly without issues. The 3cx...
    • JohanThiart
    • Thread
    • 3cx app stop ringing randomly
    • Replies: 10
    • Forum: Android

  7. 3CX APP Request Failed when Making and Receiving calls

    Thanks for the feedback. It comes with all Google Services pre-installed. No additional apps installed on phone currently and all other non used pre-installed app services stopped for troubleshooting (Only Google related apps installed and Android OS apps, nothing additional pre-installed)...

  8. 3CX APP Request Failed when Making and Receiving calls

    Thanks PM sent, I also checked software update and on newest version for phone

  9. 3CX APP Request Failed when Making and Receiving calls

    I have disabled the option and restarted phone and still the same . Android version is 8.1.0 on the Hisense U50 not sure if it will make a difference.

  10. 3CX APP Request Failed when Making and Receiving calls

    Good day, I have setup a test 3CX Environment and tested from various phones. All accounts worked fine from Apple IPhone 11, Samsung S10, Huawei P30, Samsung S21 Ultra for testing and can do outgoing calls to extensions and mobile numbers and receive incoming calls. I now purchased 6 phones...

  11. Solved Update 8.1.6 causing constant screen refreshes on admin side

    Thanks got it sorted for now. Was an issue on caching the Live Chat plugin (It did cache and minify fine previous 3 months) between W3 Caching / Cloudfare

  12. Solved Update 8.1.6 causing constant screen refreshes on admin side

    After I Disabled All Plugins issue still remained. Then I purged server cache and bypassed Cloudfare and issue was gone. I then re-enabled all plugins and issue started occuring again. It takes a while and when activating one by one it seems it is pointing to either AutoOptimize or W3 Total...

  13. Solved Update 8.1.6 causing constant screen refreshes on admin side

    See my post above, disabled EVERYTHING except WooCommerce Plugin (The store add-on) so had a single plugin running. Odd thing is Chat used to work for 3 months on the 2nd domain, 1st domain is designed same as first domain except for theme and products but now after 3 months without any plugin...

  14. Solved Update 8.1.6 causing constant screen refreshes on admin side

    Any Ideas where to start ? I disabled almost all plugins except WooCommerce and same issue occurs on both websites

  15. Solved Update 8.1.6 causing constant screen refreshes on admin side

    I disabled both AutoOptimize and W3 Total Cache. Posted a video about this same issue occurs and same refreshing when Live Chat Enabled results at https://www.hdcabling.co.za/wp-content/uploads/2020/02/2020.02.06-06.35.mp4 Live chat worked with all current plugins until about a week or 2 ago I...

  16. Solved Update 8.1.6 causing constant screen refreshes on admin side

    I have added another video (Different Website but similar plugins only themes differ) - Video of Frontend causing this constant refresh of internal link frames when Live Chat Enabled at https://www.hdcabling.co.za/wp-content/uploads/2020/02/2020.02.05-19.55.mp4

  17. Solved Update 8.1.6 causing constant screen refreshes on admin side

    WordPress 5.3.2 Maintenance Release, the website was newly installed last week and all other plugins up to date.

  18. Solved Update 8.1.6 causing constant screen refreshes on admin side

    Good day, after the plugin 8.1.6 the admin side when plugin activated refreshes the screen constantly until the plugin is deactivated. I have uninstalled it and reinstalled it, same issue occurs when installed. When browsing from Frontend the same behaviour occurs on internal links within...
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