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  1. Unsupported Polycom 8800

    Ok just for anyone who ever comes across this thread in the future: 1. Reset phone to factory settings, you may need to re-enable the web server in the advanced settings on the phone physically. 2. Once logged into the web GUI, set the base profile to "generic" in the simple setup screen. The...

  2. Unsupported Polycom 8800

    Yup those were all populated with our 3CX details, the phone log says "404 user not found" though even though it's the extension I created in 3CX

  3. Unsupported Polycom 8800

    Appreciate the reply but at this point we just want it to use it as a basic SIP endpoint. Wondering if anyone has any actual experience setting it up.

  4. Unsupported Polycom 8800

    Hey all, having some real trouble getting this one set up. Searching old threads seems like they talk about "manual provisioning" the phone but never go into any detail. Is there any documentation on how to actually do this? I've tried this page...

  5. Solved 3CX Debian installation hanging after entering domain name

    I found out the issue, we were installing in a contained DMZ without internet and 3CX needs to download a config file during the install.

  6. Solved 3CX Debian installation hanging after entering domain name

    Google is proving fruitless unfortunately. The ESXi is v6.0 and try to install the latest 3CX v16. Anyone come across this issue before? Works completely fine on a 6.7 ESXi EDIT: It appears you need an internet connection even during the install as it downloads a preconfig file from 3CX servers.

  7. Changing codec priority on 3CX app for multiple extensions

    16.5? I only have the update 16 v3 available

  8. Changing codec priority on 3CX app for multiple extensions

    I tried this already and it just reset the codec priority back to the default which is g711 u-law first

  9. Changing codec priority on 3CX app for multiple extensions

    Any particular reason why this isn't a feature? Since the 3CX app is a constant setting for any extension

  10. Changing codec priority on 3CX app for multiple extensions

    Hello, as in the title: is this possible? I tried selecting multiple extensions to edit but the "move up" or "move down" is greyed out for codec priority. I tried deleting the codecs and re-adding them in the desired order but when trying to save the setting: it didn't do anything.
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