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  1. Fanvil V series and call quality issues and delay over time

    care to share that firmware, i cant DM you. Also i see the official firmware on Fanvil is 2.12.24.11
  2. Fanvil firmware 3CX V20 U8 is behind a couple of offical versions

    what happens if a ticket with 3CX needs to be opened, and unsupported phones are discovered? Also, at the latest release of firmware, the icons on the main page are gone, and thus dont match phones at the correct firmware level. lovely. will 3CX be updating the supported firmware anytime soon...
  3. Yealink Firmware Updates for Legacy Models

    the method above resolved my issue as well...thank you John. Saved the day.
  4. feature request change: when leaving voicemail and # is pressed.

    on a cell phone, if your leaving a voicemail and mess up....its common to press #. 3CX offers the same. imagine your calling in sick and didnt like what you said... this is easily replicated and tested....call logs show that the voicemail box ended the call as well, so it was easy to locate...
  5. feature request change: when leaving voicemail and # is pressed.

    A client brought this to my attention as a ticket. I was able to locate the path an employee took when they left a voicemail on a voicemail box designed for employees to leave a message if they can not make it to work. When a voicemail is left, and the # is pressed, options are given. the option...
  6. iOS 3CX mobile app Teams users, caller will route to voicemail. The end user hears 3 beeps and then gets a disconnect.

    yes, per the Teams integration, the Teams VM has been disabled completely. iOS/Teams sees the calls as "busy" it seems, and thus routes to 3CX coverage instead.
  7. iOS 3CX mobile app Teams users, caller will route to voicemail. The end user hears 3 beeps and then gets a disconnect.

    Only recently has this issue started. With 3CX integrated with Teams, sometimes when answering a call using 3CX Mobile app on iOS devices, the person answering the call will hear 3 beeps and the call will disconnect. The caller experiences the call going straight to Voicemail. 3CX Mobile App...
  8. v20 build 1620 bug. Copy a user sets all Forwarding Rules for the new user, to fwd to mailbox of the original user.

    I searched but couldnt locate anything related to this. Since we cant do multi users edits, this was a method for users that had multiple BLF. It seems now, this is broke too. If you copy a user, it sets all Forwarding Rules for the new user to fwd to mailbox of the original user copied, for...
  9. Recording a prompt for a digital receptionist (v20)

    that was mentioned earlier in this thread, but adds layers to a process that used to simple.
  10. Recording a prompt for a digital receptionist (v20)

    I cant believe this is such a process now to do the most basic of functions...i find myslef having Avaya IP Office Basic edition flashbacks. Everything is a work around.
  11. 3CX WAV file converter link broken

    the warning in 3CX, still states the wrong link when an invalid file is attempted to be added via Management console. I used that site a lot, i hope they resolve this issue.
  12. CP925

    i might try one of them as a router phone then.
  13. CP925

    I have no issues with Fanvil v64 phones, also onsite and using STUN.
  14. CP925

    Yes.
  15. CP925

    was this ever resolved, im having the same issues?
  16. Email now required?

    I seem to be experiencing this with a new installation at 18.0 update 6, even with voimemail to email set to none, an email address is needed when using the Management console. Why? Is this now normal? edit: i missed the "missed call notification" check box. this is still not ideal, but...
  17. SMS history is gone

    they get auto "archived". Under your webclient chat, upper right corner, click on "recents", you will see "archived". there are your chats. you can not reply to any of those old ones using the old sms method.
  18. Solved Changing the status of a User via Web Client, the user disappears.

    you are correct in everything you stated. I forgot about the unregistered option, that is better than nothing. Its not ideal, but will have to work. Thank you for reminding me of that.
  19. Solved Changing the status of a User via Web Client, the user disappears.

    I created several extensions that are only used for call routing purposes, the cleint has 3 companies they need to control routing for. I configured the users to route based on status. The client doenst want 6 buttons on the phones, and wants to control the status via WebClient. When in...