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  1. Cant receive phone calls to GrandStream GXP1620,FW version not supported

    Hi, I have added GrandStream GXP1620 to extension and in 3cx admin "Phones" it shows up in red colour: Fw version Not supported 1.0.7.6. It looks like the lastest version is not supported to complete phone provisioning and I need 1.0.7.3 version instead. I assume IP phone is not provisioned...
  2. Solved Whats is 3cx sip?Need for forwarding DID

    I have followed all your instruction how to enable and set up direct SIP. I just tested calling from PC softphone Zoiper from extension 40 to sip:[email protected] which is set up on softphone Wave Light or iphone (extension 10) and I have received call to my mobile. So I assume direct SIP is set...
  3. Solved Whats is 3cx sip?Need for forwarding DID

    Yes, I have realized that I have to downgrade, the question is how???????
  4. Solved Whats is 3cx sip?Need for forwarding DID

    ok as you suggested I have I created extension 10 and gave it SIP ID. (direct SIP enabled) Then I have added IP phone and provisioned it. It was fine for a while and then it turned red with warning Fw version 1.0.7.6 not suported. Then I go upgrade firmware and I see that I have device version...
  5. Solved Whats is 3cx sip?Need for forwarding DID

    Ok. I will try again tomorrow and I will update if it worked. Thank you for helping me, its all new to me.
  6. Solved Whats is 3cx sip?Need for forwarding DID

    Actually, for some reason its hitting not 3cx voicemail but avoxi voicemail. But I can see calls logs..when i forward to sip:xxx.my3cx.es i get: Date/Time From To Talking 12/31/2020 1:40:27 PM PBX EndCall Not Answered but when I do forward to extension [email protected] I get...
  7. Solved Whats is 3cx sip?Need for forwarding DID

    Just to be 100% sure before I move 3cx pbx to amazon aws. My goal here is to receive incoming calls on my IP phone on extension 40. (3cx pbx) I have set up ip phone, its shows green its online. I am using IP phone with Provisioning Method "direct SIP" (STUN remote). I can succesfully call out...
  8. Solved Whats is 3cx sip?Need for forwarding DID

    Ok got it! :) so because i am using free 3cx hosting I cant edit direct sip. So if i host lets say with amazon aws then I woulkd be able to receive incoming calls to extension?
  9. Solved Whats is 3cx sip?Need for forwarding DID

    Well I am not sure if direct SIP call bbut lets assume yes. instructions say - In the management console, go to “Settings” > “Network” > “FQDN” > “Settings for Direct SIP Calls”. in my settings I dont have "Network". So i cant change anything. In my settings i see this: Email Security...
  10. Solved Whats is 3cx sip?Need for forwarding DID

    Hi, I have DID number with AVOXI and they will forward to SIP I provide them. The question is what is my 3cx sip? Is it extension like sip:[email protected] Is it did number like sip:[email protected] or simply sip:xxxxx.my3cx.es?