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  1. Solved FIXED Inbound calls dropping SIP.us DID

    Somehow the cofiguration of the PBX got duplicated, so SIP.us was receiving the register from two different IPs which caused the calls to drop. In 3CX wasn't showing a double configuration of the trunk so to fix it I change the password of the Trunk in SIP.us and that fixed it. Thank you all

  2. Solved FIXED Inbound calls dropping SIP.us DID

    I have checked the inbound rules, and all are normal. Dialing *64, *641, or *642 does not seem to do any effect, I tried in the windows app and also in the mobile apps. I have disabled and enable the trunk, also I have deleted the entire configuration and created it again. The result is...

  3. Solved FIXED Inbound calls dropping SIP.us DID

    Attached is a screenshot of the forwarding rules of the extension, it should be ringing 90 seg. When I ring it internally the call works correctly in all the devices logged in the extension Attached is a screenshot of the activity log which shows two types of registers that look related, but...

  4. Solved FIXED Inbound calls dropping SIP.us DID

    Hello, We have 3CX hosted V18 with a SIP from sip.us with one DID. I have configured it to ring in one extension we use as reception, this extension is logged in 2 computers through the Windows app and 3 mobiles with android and iOs. Initially, was working well and the calls were coming in and...

  5. Fanvil X4U Firmware update failed / not starting

    I wanted to try this after reading some other posts, The phone does not have a button or switch to restart or turn off and on. When I unplug the power and then plug it back turns the MWI once and never goes off then shows the 3CX screen while the MWI is still on, not moving from there. I am...

  6. Fanvil X4U Firmware update failed / not starting

    Hello. I have bought a FANVIL X4U that I want to use with a hosted 3CX, I did the firmware update to version 2.4.12 which I downloaded from the 3CX website. I did the update using the IP of the phone from a web browser. After updating I did a factory reset and now the phone won't start, it...
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