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  1. Flynbeds

    an extension not receiving calls after work hours in v18

    @Charles_3CX Hello, sorry for the mention, but I'm still having this odd problem and would really appreciate if you could help me solve it
  2. Flynbeds

    an extension not receiving calls after work hours in v18

    when I did test it by changing the office hours so it ends at 9:30 AM instead of 16:00 PM it did work but then later it stopped working and yes the extension is logged in to the queue. for some reason this queue is the only one that show up in this Panel even though I have three in total...
  3. Flynbeds

    an extension not receiving calls after work hours in v18

    I think it's fixed I had to uninstall it then reinstall it for it to work, not sure why it did have a problem specifically with the outside of work hours queue, but not with the work hours queue!
  4. Flynbeds

    an extension not receiving calls after work hours in v18

    Hello, I have a problem with this extension not receiving calls after work hours, it was working just fine until the 7th of this month then it stopped working for unknown reason I included a picture showing how I have it configured right now what I tried so far is removing it from the...
  5. Flynbeds

    can't find these options after V20 update

    thanks for all the help. sorry I didn't use it that much before V20. I'll be looking forward for it. now it's working, I needed to also assign the DID numbers to the department for it to work. thanks, I'll check it out, a custom role where you can give it a suitable name and select from a...
  6. Flynbeds

    can't find these options after V20 update

    hello, after the upgrade to V20 I can't find these options: where to see the status of the users whether they are logged in it the queue or not used to see that in the users tab. where to see the ongoing calls and control them also access to the terminal they were on the dashboard. also have...
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