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  1. Making and receiving calls

    The office hours is set and the calls route to the ring group created. The SIP number has been assigned to the ring group. I think the issue is on the provider's side.

  2. Making and receiving calls

    Good day, I have added a SIP trunk and it is showing registered. I can make calls from the app, but no one on either end can hear each other. Also, when I try to dial the SIP number given, the call just ends without ringing. Is the issue on the SIP provider's side or 3CX?

  3. 3CX StartUp

    Ah, okay. Thank you. So I do all configurations from my extension admin console as I am set as the owner role?

  4. 3CX StartUp

    Good day, I have created an account with my company details, the company name and preferred email. I have been created as a user automatically during the setup process. I can log into the account with the details created and under "my systems" I can see the company name created and the web...

  5. Minimum users

    Thank you @GeorgeP_3CX, that is what I thought.

  6. Minimum users

    Good day. I trust all are well. I have created a startup account and added 2 users. I want to add a SIP trunk for the 2 users to received and make calls via the smartphone app. My SIP provider informed me that 3CX requires a minimum of 4/5 users to add a SIP trunk on the 3CX platform for that...
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