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  1. Customize company phonebook

    From what I read on technical sheets, you can duplicate the Telephone entry, so 3CX could generate this (6648563 being the mobile phone): <DirectoryEntry> <Name>DOE John</Name> <Telephone>248</Telephone> <Telephone>6648563</Telephone> </DirectoryEntry> Is it possible to have 3CX inserting the...

  2. Customize company phonebook

    Not possible ? seems like something that is not that complicated, is it ?

  3. Customize company phonebook

    Hi Guys, I am using a 3CX v18 system, and we are looking for a feature which is important for us.. Currently the company phonebook (xml) is like this: <XXXIPPhoneDirectory clearlight="true"> <Title>Phonelist</Title> <Prompt>Prompt</Prompt> .... <DirectoryEntry> <Name>DOE John</Name>...

  4. Question about unkown DID

    If I call the main trunk number, it goes to the right destination (receptionist via DID routing) If I do main trunk number + inexisting extension, it does not seem to get to the receptionist.. (just end call)

  5. Question about unkown DID

    Hi there, I am on v18 and I have several inbound rules (one for each extension), and wanted to manage missing extensions to have a proper handling.. If a DID is not declared, is it possible to either: - play a custom message saying that "this extension is not available, please try to reach our...
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