Thank you. The only question remains how this has been deleted ? The registred account it was under never received an email nor did I as IT administrator deleted it. Thank you ! Can this be part of a regular clean up ? The extension was still used everyday but I guess the only route from here is...
Your extension number is 17610
3CX URL: https://1749.3cx.cloud
Check your voicemail by dialing 99999
Thank you for checking this so much if it still exists !
ok i will try to create a new one. can you confirm : 1749 is not under my email and no privacy / trunk settings etc are filled in from mine under this 1749 cloud number ?
Can you confirm https://1749.3cx.cloud/ is still registred under my mail - [email protected] ? I'm also scared for our company privacy if this server is now under an other email or still operating without me being accesable to it.
Thank you for checking this. I did not delete my account netiher did i receive an email that it's deleted. Also the cloud link is still up. Can you somehow tell me whats the cause of this ? Or create a new duplicate one for me ? Again I'm willing to pay / subscribe or donate whatever is needed ...
Can't you make an exception to have a look whats wrong with this cluster ? I'm willing to pay or donate to whatever you 3cx guys prefer. So far known systems with the same problem (2 users) :
https://1749.3cx.cloud/
https://1771.3cx.cloud/
Charles it seems more users of the 17xx cluster have this problem. The system cloud url is accesible just the logins dont work anymore and we cant see them under our systems in the main account.
The thing I can notice is that our cloud numbers are very close to eachother and maybe there are problems in this 17xx cluster of 3cx ? Its the only thing i can come up with.
Maybe they hacked, have a look (i cant) if you SIP trunks are being used by somebody else then yourself under this servers :
https://1749.3cx.cloud/
https://1771.3cx.cloud/
Seems to be a database sql issue maybe ?! No clue and really don't know how we get this solved DanH
Same fucking problem driving me crazy over the top, for me exactly the same. There is also no way to receive support and everyone is acting like it's client side problem but it's a 3cx problem for sure. Im about to lose my damn job my boss is an asshole and don't understand just blames me for...
Yes there seems to be an error from their side I suppose.. Maybe post your subdomain here also so they can have a look something is wrong from 3cx side but I can't buy support or reach anyone since contact form doesnt work. Good to hear I'm not the only one, lets hope and wait for support here.
When i try to login with the mail it was registred under (100% sure because match the email confirmation / registration etc.) thorugh the cloud link it says : POST https://1749.3cx.cloud/connect/token 401 (Unauthorized)
So https://1749.3cx.cloud/ don't accept login anymore, phones not working...
First one to solve this I will send 100 usd by invoice / crypto or whatever. I guess somebody with the right priveleges could simply see what's going on. But I can't call / mail / buy support or send a contact form message.
Hi Aws2p, it was all working and all of the sudden I can't reset my password or call.
It's using a windows 7 or 10 pc if i remember right, it worked over years.
I'm quite sure since i cant reset my password, cant find the the server back and phones stopped working that something is wrong with...