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  1. Calls failing to Android Client

    This was the issue. Disabled the Send Video option and it works as intended.. Thanks everybody for the great responses. What's teh ideal Codec priority to use if we do wish to send video? Axis-I8016-LVE

  2. Calls failing to Android Client

    We currently have an Axis Intercom installed as one of our extensions, manually configured And it's directly registered to 3CX on AWS and sits on our office network. Calls from it route to my Extension and calls work perfect on Desk phone and Web Client and Windows PWA But if i answer the call...

  3. V20 Call Queue Overflow when Busy

    Thanks for the reply. This particular one just doesn't seem to fit into the boxes that 3cx allows. The client has a rotating reception / call taker. They don't really need the queuing functions of a dedicated queue as they don't have the vall volume. But in the case of a second caller while the...

  4. V20 Call Queue Overflow when Busy

    Group I/O would be ideal

  5. V20 Call Queue Overflow when Busy

    Not at all in this use case. Unless there's a way for users to log in and log out of a Call Group from the deskphone.

  6. V20 Call Queue Overflow when Busy

    Given that. An option for "when all agents are busy", would be nice.

  7. V20 Call Queue Overflow when Busy

    I'm setting up a simple reception queue for a customer with overflow to a group. They would like the calls to overflow immediately if all agents are busy, or no-one is in the queue (designated receptionist on lunch). From the How To Ring time: set the maximum time in seconds that a call should...

  8. Rename "Shared Parking" BLF

    Can the default template be changed in an update? To give the user something meaningful, like "Park"

  9. Rename "Shared Parking" BLF

    How can we change the BLF naming "SP0" to be "Park 0", "Park 1" etc. Casual users don't understand what "SP0" is.

  10. NetSIP - Caller ID for Forwarded call.

    It's still not resolved. We've proven that NetSIP will take whatever we send it We still need to get 3CX to send the correct data.

  11. NetSIP - Caller ID for Forwarded call.

    After some further testing, We have confirmed that our account will accept any CLI from 3CX to the trunk that we wish to present We can put any valid number in the Default outbound caller ID and the call will work. So it's not the carrier blocking the ID, we're just not presenting it to them...

  12. NetSIP - Caller ID for Forwarded call.

    Yes.

  13. NetSIP - Caller ID for Forwarded call.

    No change

  14. NetSIP - Caller ID for Forwarded call.

    Capture from 3CX of the invite between 3CX and my mobile with settings above

  15. NetSIP - Caller ID for Forwarded call.

    Sadly, it is not. Am I missing anything? both the trunk and the 3CX are configured with ONSN number formats Does anything need to be defined in the Default CallerID box?

  16. NetSIP - Caller ID for Forwarded call.

    NetSIP have advised the following Please see below the possible reason why the caller ID is being overstamped. Please be advised that your account is intrusted mode so all CLI for outbound calls should go through unless the following below. Trusted Trust whatever caller ID the customer sends...

  17. NetSIP - Caller ID for Forwarded call.

    I have updated 3CX Trunk config as above but the CLI is still the main trunk# Awaiting NetSIP Thanks for the help thus far.

  18. NetSIP - Caller ID for Forwarded call.

    NetSIP have asked to confirm the following. "Check with 3CX if their platform is capable to register the original callers CLI if the call is diverted from their platform." Also, the Trunk Settings have 3 options for presenting Caller ID Header Which is most suitable for 3CX? - P-AssertedID -...

  19. NetSIP - Caller ID for Forwarded call.

    Hi All, I have NetSIP trunks running nicely on a self-hosted V20 Pro install for our office. We can't get the Incoming caller ID passed through when forwarding calls out of 3CX to our on-call technicians. NetSIP have confirmed that we have Trusted CLI active, but we're not presenting the...
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