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  1. licence renewal from enterprise plus to ai seems to have lost 3cx cloud transcriptions

    Hello Nikos Thankyou for your quick response , i will look into using one of the three options you have provided to me Regards John

  2. licence renewal from enterprise plus to ai seems to have lost 3cx cloud transcriptions

    yesterday we renewed out 3cx with a migration from enterprise plus (eol) to ai ,which i took as meaning transcription would continue as was , but we are not getting any transcripts. all settings seem ok and as was is, but we are not seeing transcriptions , do i need to restart 3cx ? any other...

  3. location on transcriptions by google api

    Hello Nicholas thanks for the quick response , from the attached screenshots i believe i have the right boxes ticked. , when i said there were no errors that was referring the log on the 3cx dashboard, but is there any other place where their might be more detailed logs that i can check in...

  4. location on transcriptions by google api

    we are using a V20 u4 pro license and following the instructions in https://www.3cx.com/docs/manual/google-speech-api-v2/ we set up a connection to a google bucket and as per screen shots attached, "appears" to be generating files in the bucket for transcription , but we don't see the...
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