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  1. 3CX Extensions Are Disabling Themselves

    What we believe that's happening is that those extensions that were getting disabled, were not in M365. So, when 3CX looked for those extensions and didn't see them in M365, 3CX disabled those extensions. I don't have a complete list of all the extensions that got disabled but the ones that I...
  2. 3CX Extensions Are Disabling Themselves

    The extensions that are automatically being disabled do not have a Receptionist role and yes, we're sync with M365.
  3. 3CX Extensions Are Disabling Themselves

    So, the extensions aren't necessarily getting unregistered. They're just being disabled. See picture. In the Users tab, under Options, the option highlighted was actually checked. We did not check it. It automatically checked itself. To answer your next questions, some of the extensions are on a...
  4. 3CX Extensions Are Disabling Themselves

    Our 3cx extensions are disabling themselves and we have no idea why this is happening. This is impacting our campus police department. This is a high priority issue and needs to be resolve asap. Are there any reasons why this could be happening? Note: In our Event and Audit Logs we see errors...