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  1. Problem Downloading

    I just called it from a mobile phone and it rang so now it is working. So i presume it was just a temporary error. Do you know if this can happen a lot? The trouble is there is no way of knowing if it is working. It says 'On Hook' always but maybe some of the time it will not be picking up...
  2. Problem Downloading

    Hi Mixig, I am having a problem with the 3cx softphone on my PC. It was working for the first few days but not anymore. I can make calls using it but when i try to call it, it does not ring. It says 'On Hook' so seems to be working. From the phone i use to call it i can here it ringing and then...
  3. Problem Downloading

    I presume the softphone I have downloaded is free but to set up with the PBX I have to pay. Is that correct?
  4. Problem Downloading

    Hi Mixig, We have a VOIP provider set up and phone number. SO we need a softphone to use it. We are a small company with a phone number for customer calls. We got rid of our landline and set up as VOIP instead. We would like the 3 computers we have to be able to use the softphone. So when the...
  5. Problem Downloading

    Hi Mixig, Ok, all good. I am now hooked up to the softphone and can make and receive calls. Can you explain what all the details on the following page are: http://localhost:5000/management/MainForm.wgx Should i be using this at all? Tks
  6. Problem Downloading

    I have just discovered a different download: https://www.3cx.com/voip/softphone/ I downloaded this and a little phone popped up. I filled in the details by right clicking the phone and entering details in the Account section however Authentication failed. Any idea why? And do i just ignore...
  7. Problem Downloading

    Ok i deleted my old softphone and now it has installed. However now i have a major problem: I cannot undertsand any of it. I am not a teckie, i just need the computer phone to answer calls for my small business. I have gone through the user guide to set it up but dont understand any of it. Is...
  8. Problem Downloading

    I think the message appears because i am using another softphone. I am not happy with my current softphone and want to try 3CX. Do i have to delete it before i can install 3CX? Thanks
  9. Problem Downloading

    Hi, I am trying to download the 3cx for Windows but when i do and start the wizard the following error appears: "The specified port is in use: 5060 (TCP)" Then: The 3cx PhoneSystem Setup Wizard ended prematurely because of an error" Can anyone help me install it? Thanks
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