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  1. Multicast Paging

    You dont really need to have the PBX involved for Multicast paging, its all processed locally. We just copy/edit the default Yealink template for whatever department needs to receive the pages, add the BLF button and the multicast listening address to the template. Assign the template to those...

  2. Implemented Copy an existing extension

    Yes, this is needed, but for a new setup, for BLFs, you can edit multiple extensions at the same time and set the BLFs for all of them in one go. That's what we've been doing. Import extensions, then edit multiple extensions at the same time to set options/blfs.

  3. Call Forwarding on Yealink Phones

    In the Yealink phone portal, under Features >> Forwarding & DND section. The forwarding option has two radio boxes, Phone and Custom. I've had issues when its set to phone (default) and works as expected when set to custom. Log into a phone, change that setting and test it out. If it works, you...

  4. 3CX V15.5, Update 2 Loading...

    Go to Settings >> Parameters and change this ALLOWUSEBUSYOPTFORGROUP to a value of 1 then it ring group users will get multiple calls.

  5. On transfer ring sound rather than hold music

    Is there anyway to set this up? We have customers complaining about this all the time. They prefer the ring sound while the caller is waiting for an answer instead of the hold music.

  6. Twilio Elastic SIP Trunking with 3CX - One-Way Audio & No Outbound Calls

    For the 403 denied error, using IP based authentication, you need to add your PBX ip/port to the origination URI list on the Twilio side.

  7. Implemented Dial by First name or Last name option

    Definitely needed, especially this part: irrespective if there if there is more than 1 match in the company directory.

  8. Does 3CX V15 works with Twilio?

    Yes, it definitely works, I've tested it on V15. Twilio has a guide for the setup. Feel free to PM if you need help.
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