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  1. SBC, Auto Divert when not Available!

    I was just after advice, if anyone has a solution or idea how to do this it would be very helpful. We have a SBC in remote office and today there was a problem with the network in that office and all the extensions died! I do have a sip trunk manager and as a backup I am going to set it divert...

  2. Ring Group with an extension that forwards to Mobile number

    Because they have no wifi and think quality of 3G calls are not that great.

  3. Ring Group with an extension that forwards to Mobile number

    I have setup a Ring Group that has a few extension numbers and one dummy extension with mobile number, and forwarding Rules of the extension I have checked the box "Ring my Mobile Simultaneously" Users that I have setup have two issues: The mobile never rings at same time as the phones in the...

  4. In Progress Multiple Phonebooks

    I use Yealink handsets and found a workaround ( not really ideal but it works for now)... Got a Remote Phonebook creator from Yealink site Created Remote phonebooks for each group Created custom templates for each group The only issues are: Every time someone in the group wants to add a...

  5. Caller ID Sip trunk instead of one setup Extensions

    Hi, just had a call from my SIP provider, they found out that my numbers are over 10 years old and were lacking valid postal code, so he has updated the details and we are hoping that 24 hours later caller id would be working as it should. I will post an update here..

  6. phonebook search results in first letter as well as contains

    But is there a way to say results that starts with... instead of contains...?

  7. phonebook search results in first letter as well as contains

    I hope someone can help, We have a mixture of Yealink phones and some web Client for windows, We have a long list of names in the Phonebook and users are now complaining as when searching for say names starting with letter S, they get all entries that has letter S in it, instead of only the...

  8. Caller ID Sip trunk instead of one setup Extensions

    Thanks,I have now contacted the SIP provider and they are looking into this

  9. Caller ID Sip trunk instead of one setup Extensions

    Hi everyone, I am having this annoying problem with Caller IDs, We have 3CX Pro v16 Windows version. I have setup Ring Groups with their own DDIs, Inbound rules set to send these DDIs to correct Ring Group, In the extensions settings of each member of the ring group I have added the Caller ID...

  10. In Progress Multiple Phonebooks

    +1

  11. Implemented Audit Log (of changes made)

    +1

  12. Date Format / Recording Search

    Anyone?

  13. Date Format / Recording Search

    Hi, my setting is set to English ( UK ) and my recordings show as DD/MM/YYY. After the last update, I tried searching for a date like 15/01/2018 and did not get any results!, then I though I try MM/DD/YYYY and I got results, even though search results are in DD/MM/YYYY. Any ideas?
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