3cx ai

  1. 3CX AI-based call transcription is no longer working

    Hello, I am encountering some inexplicable behavior regarding 3CX AI call transcription. We hold an NFR license and use the 3CX AI call transcription feature. It previously worked for one of our clients but has stopped working, even though the settings remain correctly configured. Please note...
  2. 3CX AI Transcribing Email

    I have an issue where transcribed voicemails show up in the 3CX app but the email with the voicemail is blank. I checked the template and it still shows the spot for the transcribed information. Has anyone seen this recently? And could I get some pointers to look at. Thank you in advance.
  3. PrismaNetworks

    AI Capabilities

    Hello, we were very pleased to learn about the recent AI integration for 3CX, as it would allow us to use it for speech to text instead of Google Cloud. However, I'm looking for this feature to start using it, and I can't find it. Is it possible that I can't find what I'm looking for because I...
  4. 3CX Integration in our custom AI model

    Hello. This is my first time posting here, hopefully someone has an answer to my questions. Our company has created an AI model that can answer complex questions with regards insurance (we are using OpenAI as our LLM but we provided our own knowledgebases). We already deployed this same model...