3cx v16

  1. Missed calls when using Attended Transfer - Windows Softphone

    We're facing the following issue while using the transfer feature in Windows Softphone (latest release) When a call was received on the default number it gets routed to a ring group which takes the call and forwards it to the correct person, using both Attended or Blind transfer. At 2:12 PM...
  2. cbt.desk

    Remotely access on 3cx server

    I installed the new v16 but I can't access my account or 3cx server remotely on win 10 I did try disable the firewall but still getting same error and when the firewall was working I did try to change forwarding rule to port number

  3. 3cx v16 & Fanvil X5s questions

    Hoping someone here can help with a couple questions. 1. We have a customer who is transitioning off an old Nortel BCM phone system, on the old system when they made an intercom call to another extension that was on a call it would display on call so the caller knew the callee might not be...

  4. Add SBC option missing under SIP Trunks in 3CX v16

    Hi I'm trying to install a Session Border Controller, which needs a key from the 3CX system, but if I go to SIP Trunks in the system, there is no such option. The documentation mentions adding the SBC under SIP Trunks, yet I can only add a trunk or a gateway. How do I set up an SBC on 3CX v16...

  5. Issues with numbers from CRM in 3CX Phonebook

    Hi We are experiencing a problem with a new integration between 3CX and Dynamics 365. The Dynamics 365 integration is working with call journals and contact creation enabled. 3CX is able to correctly identify the names of callers, and it is possible to look up the numbers in contacts using the...
    • ecris
    • Thread
    • 3cx v16 crm dynamics 365 yealink
    • Replies: 2
    • Forum: Other

  6. Must upgrade to V16 before July 1?

    I am using V15.5 at my site and having another two overseas site. I receive from my 3CX partner that it is must to upgrade the license to professional and upgrade the system to V16 before July 1 so that we can remain the bridging feature. I have upgrade the license to professional but I found...
  7. mircsicz

    Outlook Integration not working

    Hi all, I've three installations (Enterprise Annual 16.0.1581) and on none of them I can get Outlook Integration to work as expected... I'm aware of the following article's: https://www.3cx.com/docs/microsoft-outlook/ I installed 3CXPlugins15.exe on my laptop...

  8. 3CX - V16.0.0.1581 - Strange behavior with Extension rights

    I'm used to create an extension for maintenance and tests on customers 3CX installs, this extension is alone in a special group in order to mask this extension from other extensions. But with 3CX V16, I encountered a strange behavior. Although this extension has only default user's rights" when...

  9. Audio issue with retrieved call parks

    When retrieving a shared park (BLF configured through 3CX), there is no audio from either side. If the parked call is retrieved, placed on hold, and resumed, the audio is restored. Is anyone else having this issue? I've done a lot of troubleshooting and I can't figure this one out. In addition...

  10. Solved 3CX v16 - extension with admin rights not visible in mngmt console when logged as another extension with admin rights

    Hi, slight issue with 3CX v16.0.0.1581. User extension A and user extension B are both configured with admin access to 3CX management console (allow access to mngmt console, manage all extensions, administer sip trunks, genera system administrator, generate call reports, allow downloads of call...
    • jhn
    • Thread
    • 3cx v16 other admin extensions not visible in management user extension with admin rights
    • Replies: 5
    • Forum: Phone System / PBX
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