activation problem

  1. Cannot activate license v18update15

    Hi Support, I am trying to update the License but it is givig error 3CX failed to establish a TCP connection to activate.3cx.com. although i can ping to activate.3cx.com, please advise how i could manully update the license on the system, it is expiring today.
  2. Urgent, Need help, My 3CX ENT License suddenly disappeared in my customer portal

    Hello, My customer had an issue with License renewal and i found a hot fix. the license did not update and it give error and prevent from update for hotfix released. i tried to re install the 3cx and now nothing seem to work and when i login to the customer portal, i cannot see the license key...
  3. 3CX failed to establish a TCP connection to activate.3cx.com.

    Hello, I am trying to renew a licence for a customer's 3CX that has expired. When I go to Replace License Key, and enter the new key, it says: I can confirm that there is no blocking of any kind on outbound connections. 3CX is running 18.0 Update 6 (Build 908) How can I get it to take the new...
  4. MikkelAnd

    Solved Problems activating new install - license_error.HTTP/1.1 400 Bad Request

    Hi, Having just recently installed a new debian 3cx v. 18u2 on HyperV at a client site I'm experiencing som problems activating the license. We keep seeing "license_error.HTTP/1.1 400 Bad Request" I cannot seem to find any logs on the server and I've verifiied correct internet access (using...
  5. Gasha

    "Unable to reach License Activation Server." Possible causes?

    Hello everyone, we currently have an issue with our new customers fresh pbx installation. We're facing the following issue as seen in the picture, the ESXi VM seems to be able to resolve the "activation.3cx.com" address without any problems whatsoever and we also have no outbound restrictions...
  6. Solved 3CX.co.uk FQDN deleted and license deactivated in portal - due to server inactivity?

    I'm a 3CX Partner and have an NFR license of 3CX Enterprise installed. This was all active and working for a period of months. For security I won't advertise what the FQDN is, but the sake of this query let's say it was contoso.3cx.co.uk. I currently use my NFR for testing new concepts...
  7. 3CX failed to establish connection to activation.3cx.com - Google Hosting

    Hi all, The below is from our first google hosted 3CX server, can anyone advise as to what is required to allow this commination?
  8. TeldataSolutions

    3CX Is Unable to Find Suitable Network Adapter (Activation Failed)

    After upgrading from V15 to V16, I'm getting an Activation Failed error with the following message: "3CX is unable to find a suitable network adapter on this server. Check that you have an enabled network adapter and that it is connected to the internet so 3CX will be able to reach 3CX...
  9. theMightyMacBoy

    Solved Can't Restore V15.5 SP6 backup with Clean V16 install or do a clean install at all!

    Posted on Reddit first, now posting here, because this seems to be an issue with 3CX since I cannot setup a PBX at two sites, with very different networks and server hardware across both OS options.... I am trying to upgrade to V16 and am running into some issues. We use our own FQDN and our...
  10. Solved Cannot load license information. "3CX failed to establish a TCP connection to activation.3cx.com."

    When trying to load the license information, we get the following error message: "3CX failed to establish a TCP connection to activation.3cx.com." I've seen several forum posts on this so I have already tried setting the primary DNS to 8.8.8.8 but this did not solve the issue. Below are the...
  11. panda33

    Unable to activate the licence

    Hello, I've installed a 3CX a few months ago on a local server of a customer without any problem. I am moving the entire 3CX installation to Online.net datacenter in order that it works better (the ADSL line of the customer is not perfectly stable). I obviously did a backup / restore on the...