alerts

  1. Ahmed Mahdy

    Voicemail email notification stops

    We have been struggling with this issue for quite so long. It started with one of our customers who reported they left a voicemail on one of their extensions but no email was sent. 3CX voicemail config was set to "send as an attachment and delete from mbox". - We checked our SMTP; the...
  2. MidiTélécom

    Translate all the "Email Templates"

    Hi everyone, I always switch my servers in the French language but only the Welcome Mail is switch to French. That's really annoying to always check in deep parameters to make a translation for a specific mail (like Webmeeting, received fax, etc...) Please translate all the template with the...

  3. Better Lost/Abandoned Call Details and Options

    Our company uses several different call queues. We are trying to make improvements and troubleshoot based on reports and alerts we get from the system but we are having an issue with lost/abandoned calls. We have noticed that in the alerts, reports and call log calls are simply divided into...
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