andoird app

  1. Android: Moto g54 5G

    Hi Everyone, I’m currently working with a customer experiencing an issue with the 3CX Android app. Specifically, when the app is left in idle for more than 20 minutes without interaction, or after restarting/rebooting/power cycling the phone, it seems to enter sleep mode and become...
  2. NickKulkarni

    Testing 3CX Desktop App using incoming DID from mobile phone with 3CX App installed goes straight to voicemail

    This is a weird one and I would like to know if anyone else has had this. Some Background: The most recent release of the Desktop App had a lot of problems with Jabra Headset integration in my case with the Jabra 65 Evolve and also with the 930 Pro dropping held calls on resume. I wasn't aware...
  3. One way Voice over WAN

    dear members -am running latest version 3CX V18 and also latest Version of Android. samsung S21 - firewall checker and SIP ALG all OK and Pass - *777 can hear over WAN - *888 Call back ok and hearing over WAN if i use android to call extension over same LAN. Voice are heard both ways if i call...
  4. Solved No vibration for calls when the Android device was in "Vibration" mode.

    Hello, Since the 3cx Android 18.0.10.101 update, my two phones which are in vibrate mode do not vibrate anymore when I receive a call. I have the pop-up saying that I have a call but no vibration. If I activate the sound it works correctly. Here is my configuration: Phone Model: Samsung A52 and...
  5. vincent Kavila

    Push Notification Only Works on Samsung and iPhones

    Hello 3cx community, i have been having an issue with 3cx especially on the extensions provisioned on mobile devices. I noticed that the app works perfectly on iPhone and Samsung Phones even when I close the application on the devices. On other type pf mobile phones i.e techno, infinix, oppo...
  6. Android app issues after U5

    I have a user who had the Android client installed on her Samsung 10+ and it has been working fine for the last several weeks while working remotely. Last Wednesday night, i did the upgrade to v16U5, and the user stated the app never worked since. She has tried to uninstall\reinstall, and is...
  7. 3CX Cuts of GSM calls

    I've had a couple of issues recently with the android app and cutting off existing GSM calls when a 3CX call comes through to the app. It appears to put the GSM call on hold, but when the 3cx call is dismissed the GSM call is not retrievable and is cut off. One device was a Samsung Galaxy A20e...
  8. GSM Call getting interrupted by a 3cx call on Android app

    Hello there 1- When we are on a GSM call, and someone call our extension we can talk to the person on 3cx app on the latest version, on the latest android version Samsung, once we finish the call and we want to go back to the GSM call it is blank that mean they can't hear us and we can't hear...