app not ringing

  1. Android app not ringing

    Hello, I know this is a recurring issue but I have followed the troubleshooting recommendations to no avail. Unfortunately, I cannot access any diagnostic logs that could help identify the root cause. I run GrapheneOS with Android 12 on a Pixel 3a. The 3CX app is installed in a secondary user...
  2. 3CX Call Queues

    Hello, we´ve been using 3CX selfhosted on google cloud for several years now. 18.0 Update 5 (Build 418)Version, PBX Status "all green" We only use Android/iPhone-App based clients and call queues for sales and support teams. However the system has become ever more unreliable each year - to the...
  3. Android and iOS apps are not ringing in the call queue

    Good Day I am fairly new to 3cx, we have been using the product for around two weeks and everything has been running smoothly. Recently I created a call queue.All staff are working from hone due to Corona so they are using their phones as devices as well as viewing and making calls from their...