bugs

  1. Missing calls from call report (bug?)

    Using the 3CX API I have the previous week (Monday 00:00 to Friday 23:59) call reports download every Monday morning. I was double checking some call numbers while working in Power BI and noticed a descrepency in the number of calls. I manually ran the 3CX call report using the 3CX web console...
  2. Bug: Call reports in Zoho CRM

    We found the following Bugs by using Zoho CRM and 3CX. These bugs keeps us from implementing 3CX productively throughout the company. 1. External Call is answered by extension 001. Transferred (direct transfer without having spoken to the extension) to extension 002. Extension 002 does not...
  3. Bug report: Recordings not showing with underscores and dashes in queue/inbound rule names

    Hi all, This'll be my first post here, so feel free to correct me if I'm not in the right place. We don't have a support license, so I'll just report my findings here for anyone having the same issue, hoping 3cx will fix it whenever they have time to do so. For a few months now, the...
  4. Solved Ring Groups - Destination if no answer

    in Ring group in the option of destination if no answer i set the option to Forward to Outside Number (Outside Number ex. 972541234567) When a call is not answered the PBX send's the call to 2541234567 instead of 972541234567 for some reason it removes the 972 !!! The problem is that I got...
  5. Yealink Logo Bug v15.5 SP6

    The 3CX phone logo flashes every 15 seconds or so on my Yealink T26 phones since updating to v15.5 SP6. It's very annoying. I see this error in the logs 3CX Template Parser Unknown variable '%%logo%%' in template yealink.ph.xml at position 31967
  6. Voicemail glitch

    Hello, I have a problem with the voice mail feature of my 3CX. Users experience a lot of audio cutback when listening to their voicemail. My 3CX runs on windows 2012 on vmware. Is anyone else having this problem?