call detail

  1. Granular department level Management like a multi-tenant type Management

    We have 22 Business units of a holding company and using the same PBX for all BUs 300 extensions, 22 Number with 90 Analog trunk and 30 Ch. SIP trunk, etc. Each BU has their own IVR, Music on hold, Call recording, etc. It won’t be a good option to install 22 PBX on one data center for all these...
    • Varughese George
    • Thread
    • administration call detail call recording extention group granular management management multi-client multi-tenant power user report
    • Replies: 0
    • Forum: Server

  2. Disable fine detail of a call for a user

    Can there possibly be another option under user rights to disable the fine detail of a call for a basic user and just show that they are 'on a call' on the switchboard? Seems a little intrusive that to enable a user to pick up a call within their group it also enables them to see the call...
    • Woodster
    • Thread
    • call detail group pickup setting switchboard user user group
    • Replies: 0
    • Forum: Server

  3. Hide fine call detail for user?

    Hello, Is there a way to hide call information to a user of a group in 3CX? I have had to enable ‘Can see group calls’ for the users to be able to pick up in their group. But now they can see all call detail if they are using the soft client and look at the manager's switchboard… Now, this...
    • Woodster
    • Thread
    • call call detail detail group calls groups right click user rights
    • Replies: 2
    • Forum: Phone System / PBX
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom