call forwarding status

  1. [Solved] [V20] Call Forwarding targets

    Hello everyone, we have installed our own 3CX on V18 and upgraded to V20 a while back. When we set up our 3CX two years ago, we set the forwarding rules based on extention status to forward calls back to queue 60, whenever an extention is called that is already on call or busy. We are missing...
    • EWS
    • Thread
    • call forwarding call forwarding status queue
    • Replies: 2
    • Forum: Phone System / PBX

  2. Solved Looks like Queue agent extension forwarding when unregistered doesn't work

    Dear Community, I came across this ticket: https://www.3cx.com/community/threads/forwarding-when-extension-is-not-registered.29819/ Now with V18, the settings are still the same as it was back then. Although, we have noticed that it looks like that the call is not being forward when your...
  3. Nico!

    Visual indications on phone : Presence status

    This is a very recurrent request from our customers who would like to have visual feedback on their phone to know the current status of their extension. Of course they understand that they have to set up their call forwarding via the webclient but it is hard to make them understand that they...
    • Nico!
    • Thread
    • call forwarding call forwarding status phone status presence status visusal indications yealink status
    • Replies: 4
    • Forum: Server
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