call journalling

  1. CRM Integration: Database MSSQL: Call Journalling

    I use an insert statement for call journalling. I see the statement is invoked with all necessary parameters: 2025/10/01 18:17:47.804|0025|Debg| [Integration.Crm.CallProcessingService] CRM: Triggering Call Journaling with values - CallType='Inbound' - PhoneNumber='0763xxx' - ContactName='31o...
    • londonpapakura
    • Thread
    • call journalling crm integration mssql integration
    • Replies: 2
    • Forum: Other

  2. 3CX Salesforce Integration - Call Jouranling is not working properly

    Hi, I have set up the 3CX Salesforce integration following this manual: https://www.3cx.com/docs/salesforce-crm-integration/ (including creating a connected app in Salesforce). I connected with “Salesforce” integration template, because “SalesforceV2” was not working for me. However, with the...
    • Sarah B.
    • Thread
    • 3cx salesforce call journalling crm salesforce integration crm
    • Replies: 3
    • Forum: Salesforce

  3. Hubspot Intregation - Test contact working but no call journalling

    Hi I've recently followed the guide to set up 3CX Hubspot Intregration. I believe I have followed the steps exactly and when I've tried searching for a number using the test function the record is found. But nothing is populating in Hubspot with regards to call journalling. Really stuck -...
    • phoebe
    • Thread
    • call journalling crm hubspot
    • Replies: 6
    • Forum: Hubspot
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