call pick up

  1. Edit/Add custom user roles

    Hi we have a number of customers who have requirements for certain users to be able to have custom access rights. 2 examples are being able to pick calls up (a standard requirement for most of our clients) Being able to listen and review call recordings for compliance. We cant add these...
    • David.Eagle
    • Thread
    • call pick up permissions pickup recording permissions user roles
    • Replies: 0
    • Forum: Server
  2. ronenba

    Solved transfer call and pickup doesn't work

    transferring a call to internal extension No answer pickup the call the other side cannot hear me, need to place the call on hold and release then the other side can hear me how do I solve it?

  3. Call Pickup Permissions in Startup

    Hi, *20* not working to pickup another phone. Where are these permissions configured in Startup?
    • Scott EIT
    • Thread
    • call pick up startup pro
    • Replies: 9
    • Forum: SMB

  4. No Sound on Call Pick Up

    Hi, We are using Yealink SIP-T22P phones with 3CX PBX Server in our corporation. There is no problem while talking normally, but when we pick up a call there is no sound. Picking up is initializing successfully, the voip server is recording both phones' audio but we don't hear anything between...
    • oaltinsoy
    • Thread
    • call pick up no sound t22p
    • Replies: 4
    • Forum: Other

  5. Call pickup issue since last update

    Since the 3CX update of March 11, 2020, I can no longer attract calls to me. When a call is on hold with a colleague, I used to be able to forward it to myself by right-clicking on the call so that I could answer the call. After the update I only get the option 'hang up', but no more option to...

  6. T19_E2 softkey call pickup help.

    I am trying to programme a softkey on two T19_E2 to pickup calls to each other. I have gone into the phones web interface, Dsskey, found the softkey I want to remap, changed it to speed dial (also tried setting it to pickup), entered in 20MyExtension and hit save. It loads onto the phone but...

  7. Call Pickup not working

    Hi, I am trying to setup a BLF button for one user to be able to pickup the incoming line without it ringing on her phone. The setup is this, when DID is called it goes to the primary ring group 800 which is set to ring all ext. 200 and 211. The user on Ext. 204 wants to be able to pick these...

  8. V15.5.344 - No headset call pickup

    Phone Model: OnePlus 6 Firmware Version: Android 8.1.0 (OxygenOS 5.1.9) Issue Info Whenever I receive a call on my softphone application, everything works fine except for one thing: trying to pick-up the call through a headset connected via Bluetooth. If the headset is connected to a Yealink IP...

  9. Pick up any ringing call

    Apologies if this is simple but it's got me stumped. I have 35 users on 3CX ver15. Users are using Yealink T46g handsets. I need to program one of the DSS keys to pick up any ringing call. I have found the page on the phone to assign functions to the DSS keys. There is even a Direct pick up and...
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