call queue voicemail

  1. Solved Call queues "continue to hold or press x to leave a message"

    Just looking through the call queue settings. I may be missing it but is there an option for allowing callers to be given the option for an announcement and functionality of "continue to hold or press x to leave a voicemail" V20 / Enterprise

  2. Call Queue Voicemail

    New to 3CX platform. I have setup IVR with Options 1 through 5 - each option goes to different call queues, and if no answer, the call will go to voicemail. Where do I go to configure the voicemails for the call queues? How do users assigned to the queue retrieve the voicemails?? I can seem...
    • NAPACCAL-PRO
    • Thread
    • call queue voicemail setup
    • Replies: 5
    • Forum: SMB
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