call transcription

  1. CallSignal: AI Transcription, Analysis & Routing for 3CX

    I’ve been looking at CallSignal as an interesting AI layer for 3CX environments. The core idea is to transcribe, analyze, and route conversations with AI after they pass through the phone system. For example, calls can be transcribed, summarized, classified by intent or topic, and then used to...
  2. CallSignal: AI Transcription, Analysis & Routing for 3CX

    I’ve been looking at CallSignal as an interesting AI layer for 3CX environments. The core idea is to transcribe, analyze, and route conversations with AI after they pass through the phone system. For example, calls can be transcribed, summarized, classified by intent or topic, and then used to...
  3. 3CX AI-based call transcription is no longer working

    Hello, I am encountering some inexplicable behavior regarding 3CX AI call transcription. We hold an NFR license and use the 3CX AI call transcription feature. It previously worked for one of our clients but has stopped working, even though the settings remain correctly configured. Please note...