call waiting

  1. NickEmpireComm

    Fanvil X210 and X210-v2 - Call waiting/RBT issues

    Good Afternoon I'm wondering if anyone else has experienced or noticed this. The initial report from my customer was "If i'm in the process of making a call and it's ringing, and someone calls me or calls in before the call is answered the call gets dropped" I tested this and what I've...
  2. PromptPlayback

    Hallo, ich habe folgendes Problem, ich habe mit dem CallFlowDesigner eine Datei für 3 Nebenstellen eingerichtet. Das funktioniert soweit. Sobald ich ein PromptPlayback hinzufüge, spielt es die gesamte Musikzeit und erst nach des Lieds wird der Anruf weitergeleitet. Ich hätte gerne das Musik...
  3. Solved Transferred calls appear as calls waiting

    Hi, we've had calls still appearing in the queue appearing unanswered despite the fact the calls have been assigned to available agents. They still appear on the wallboard under 'Calls waiting'. Any idea what causes this? Thanks, Elliott
  4. Call Mean Times

    Hi All, I've had the below query in... “The mean ring times seem a little high and I just wanted to make sure that was accurately the amount of time someone was waiting on the phone before we picked up.” Please see here for Stats Does the wait timer start when the call hits the auto...
  5. bleepingmachines

    Yealink SIP-W60B disable call waiting

    I have a Yealink SIP-W60B cordless phone added as a DECT phone. I need to disable call waiting but I do not see any options. How can I modify the settings?
  6. Call Waiting

    I know this has been posted here quite a few times but most of the answers I have found are from several years ago. I've put a link to the one that seems like it should solve it but it the option the poster tells us to change in the forwarding rules in the first set of instructions doesn't seem...
  7. 3CX Windows Client - Line 2 Caller ID not displaying

    Does anyone know of a way to get the caller id to work when you are on a call and a new call comes in on another line? Both the Yealink phone and Web Client show the caller id of the second call, but the windows client does not. Thanks!