caller id name

  1. JAlain

    Per-Number Caller ID Name Management

    I have a client system with two SIP trunks—one main and one backup—with about ten DID numbers. Each DID belongs to a different store, and the client wants the store’s specific name to appear along with the phone number on outbound calls. Currently, the phone number displays correctly, but we...
  2. Twilio CNAM Lookup How To - v20?

    Came across this old thread https://www.3cx.com/community/threads/fyi-twilio-cnam-lookup-how-to.54892/ Has anyone figured out how to get inbound call name to be displayed? I tried making a custom template modifying the default twilio values to below and no luck yet. <!-- Gateway / Provider...
  3. Caller ID

    When our users make outgoing calls, the caller ID displayed is our main SIP trunk number, which is correct. How can I add our business name so that callees are more likely to pick up? SIP Trunk provider: Call Centric
  4. Database issue

    I have an on-prem 18.0.8.935 and since we had a lot of turnover lately the extensions have been reassigned. However when receiving calls from them both the softphone clients and the desk phones will display the former employees name on the caller id. This is also sometimes happening for the...
  5. ronenba

    CallerID to show company name and phone

    in other PBX I can setup when outgoing calls company name and phone number is the 3CX support it? if so how do I configure it so it will show the company name and phone number?
  6. Outbound Name display - voip.ms in Canada

    Hello all! I'm using voip.ms SIP trunk with Canadian DIDs. I've got it set up so that in the outbound parameters of the sip trunk, "Remote Party ID - Calling Party : Display Name" = outbound caller ID taken from extension settings in management console. Single words are passed correctly from the...
  7. Solved Inbound Caller ID Name Missing

    Our 3CX server (v16.0.8.9) is cloud-hosted by a third party, and uses two SIP providers. Calls coming in over SipTrunk.com provide Caller ID Name just fine but calls coming in over the 'other' SIP provider do not. Prior to moving to 3CX we used to receive Caller ID Name from this other SIP...
  8. NicholasBarnes

    Solved Customise Caller ID Name field within call flow.

    We have a customer who needs to be able to change the way caller ID name is displayed on their handsets. For the purposes of this explanation, I am using "<CALLERIDNAME>" to refer to the Caller ID Name and "<CALLERIDNUMBER>" to refer to the Caller ID Number. At the moment, a number has the...