callqueue

  1. Call ring group on web not alert for feature ring all

    Dear Support, We just have issue on Call Queue with ring all, we can't pick up the phone call when it was call in
  2. Display DID/SIP Trunk number and caller number

    Hi everyone, We have a client who has several DID's used for different services, but answered by the same call centre. When the agent receives the call, they need to be able to see the caller's number and the DID they phoned in on. Any advice on this setup, please? Thanks.