cdr logs

  1. CDR Logs no more available

    Hi Forum, we've some Problems with our CDR Logs, we use v20 on Premise (Linux) and would import the CDR Logs into our Ticketsystem. Until end of November it still works and without any changes the CDR where no more written to this Path /var/lib/3cxpbx/Instance1/Data/Logs/CDRLogs Any Ideas how...
  2. CDR / Power BI / MYSQL or PostgreSQL

    Hi all, Needing some help here. Im looking to build dashboards for my clients using Power BI and need the CDR sent to my SQL server as the first step. I’ve tried setting this up via CDR and sending to my database but whatever i do, I can’t get the active connection working. Environment setup...
  3. amannick

    CDR not updating

    Hello Team One of my client reported an issue with CDR Logs not getting update. His last CDR log was updated 17 days back ever since it made no progress. What could be the possible reasons ? Please help
  4. Differences between CDR record and Total Queue Report

    Hi I have created a method to extract the information from the CDR socket and read it with an external report program, the data is stored in a database with the same characteristics as the cdr.log file. at this point everything is fine. The problem occurs when at the end of the day you...
  5. 3cx Call Log / Passive socket

    Hello, I have to configure 3cx PBX for a project to get all event related calls. I tried to configure 3CX CDR passive socket. But it only publish log when a call end. We programming a web application like CRM, and I want to set basically below functions with 3CX: 1. When call income, we type...
  6. CDR.log file contains blank lines

    Hi everyone, we were established an integration with cdr.log file which was "single file for all calls" but after switching to socket and switching back to "single file for all calls" now there are blank lines that gives errors during integration packages run. is there a way to get the no...
  7. CDR logs are incorrect

    Hi guys, I am trying to build a dashboard with call data from 3cx. Problem is the following: THe call data from CDR are wrong. Data from 3CX portal "Call Logs" are correct. CDR is not showing in house forwardings. For e.g. my Assistant takes a call talks abou 15 sec. and then forward that call...
  8. Outbound Caller ID to appear in CDR logs

    Hi, We have a client who needs the Oubound caller ID appearing in their CDR logs The outbound caller ID appears when making calls, and in the directory, but not in the CDR log Really surprised it doesn't show here as well - and that there seems to be no way of making it appear Thanks, Matt