cfa user status

  1. tronic

    CFD users tatus routing

    Hi All, Hoping some one can help as i can't get it working. I have a large client that is migrating from an Avaya system. On the Avaya they can change the status of the Queue/Hunt Group and route accordingly. I know i can do this with all agents being logged out or via status. But each site...
  2. WilcoH

    Use the user status in the Call Flow Designer

    Hi, We would like to user the user status to determine the route for the call. If awat the call should go to a mobile number and if DND the call should go to a digital receptionist. In the Call Flow App i can use the function Get Extension Status, but how can i configure the different transfers...
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