chain

  1. ArtR

    Reporting on IVR selection (Report on Chain hops?)

    Hi All, I had posted this question prior, https://www.3cx.com/community/threads/reporting-on-number-input.61993/ and have tried using the suggestion of using a virtual extension to provide the reporting we need, but have found that the data the reporting system sees is less than what is...

  2. Identifying duration of each instance of a call

    Hi, The company I work for has recently introduced the 3CX phone system to our work space. We're using the CDR to report on calls, but are having trouble understanding the call duration for each instance the call went through. For example, in the column chain, we may see something like IVR...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom