I have been working on a mySQL CRM integration and having trouble with the chat journal integration and while troubleshooting discovered chat log isn't working either. I have 'Chat Log' enabled on the admin console dashboard. Both Call Journaling and Contact Creation Directly to CRM are working...
I've setup chat journaling according to the 3cx docs to try and record the chats to a mssql DB. But after the chat has finished by either side nothing is being written out. Note I have only set the database connection and chat journal insert command as I don't need call journaling or contact...