chatbot

  1. Livechat Bot

    Hello, is there any chat bot for 3cx? I'd like the client to be able to tell us what they're contacting about, so we can direct the message to a specific department (queue) - I'd like it to be some kind of IVR. For example - the customer enters his name and the chat opens: Chat Bot asks: Good...
  2. ochapple

    Human handover from chatbot

    What I would like to know is how to handoff a WhatsApp chatbot, such as one created in Twilio or Dialogflow and handoff the chat to the 3cx WhatsApp integration that works well, using presumably a message with a webhook. There doesn’t seem to be any 3cx integration examples for this, has anyone...
    • ochapple
    • Thread
    • chatbot handoff whatsapp 3cx
    • Replies: 10
    • Forum: WhatsApp
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