choppy call

  1. Audio is not clear in the calls (Choppy / Garbled)

    Good Afternoon Colleagues I hope you are fine . One of our customers has 3CX 4 concurrent calls 18.0 Update 9 (Built 20) . There is SIP trunk with a local SIP trunk provider . Everything was working as expected till today. There is an issue that arise that audio being not clear at all (Choppy...

  2. sporadic choppy audio for 23-30 seconds

    Good day to all, We have the problem that in some phone calls 20-30 seconds pass before the other side understands us. Audio only reaches the other side in a very choppy and incomprehensible way. The problem only occurs with outgoing calls. However, the problem is only sporadic and cannot be...

  3. Solved Are remote webclients affected by SIP ALG?

    Wasn't able to find this in searching the forum but, we currently have many people working remotely using the webclient/chrome browser extension. I have some users complaining about lag and customers saying that, at times they cant hear our sales reps. I have adjusted my codec order to match...
    • pseubring
    • Thread
    • choppy call sip alg unable to hear webclient
    • Replies: 3
    • Forum: Web Client
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