cid rules

  1. Allow users to change their caller ID without using a Dial Code? Change Default Department? Prefix BLFs?

    Many users wear different Hats in their org, and need the ability to present with a different CID for different calls. I'd like to offer an option where the Users can toggle between a set of pre-defined options. Departments seems like this would be an easy fit for this feature. I've had...

  2. Change outbound CID selection order

    Hello, Our admin customers struggle to understand why the custom outbound number in the user profile is not displayed. The current selection order of the outgoing CID is: Outbound Rule > User custom CID > Trunk outbound setting. I would suggest something as: User custom CID > Outbound Rule >...
  3. Heath

    Caller ID Rule Incoming

    Need some assistance here, all other Blogs that I was able to find was based on the old Management Portal. I'm trying to setup a Caller ID incoming rule to a particular Department that if the caller calls in it will ring on particular extensions within that department.... And then If neither...
    • Heath
    • Thread
    • caller id caller id; inbound cid cid rules inbound caller id inbound rules cid
    • Replies: 3
    • Forum: Phone System / PBX
  4. nicolasGa

    Sort - CID Rules

    Hi, I think it would be interesting to be able to sort CID Rules by Name, Trunk, CallerID or Route to (at least Name). ( Admin console > Advanced > CID Rules) Thx,
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