cloud migration

  1. On prem to 3cx cloud migration- V20 and SBC woes

    As title says- I am prepping an on prem instance to move to the 3cx hosted cloud. In previous software versions, you could update the local IP to the FQDN, the provisioning method, and you could set the SBC, and push a restart. I moved several systems to the cloud this way without issue. In...
  2. Migrate 3cx to new cloud server

    Hi, We are planning to migrate our 3cx instance to a new cloud server (Hetzner). I found online that you can simply restore a backup. Is there anything I need to keep in mind during the restoration on the new server? Should I point the DNS to the new server before restoring? What happens to...
  3. Azure Hosting and Skyetel Trunk

    I've got an issue with a Skyetel trunk for a 3CX host on Azure. I am getting a bunch of "temp failures" on call logs from Skyetel which their support tells me means the call couldn't reach our 3CX host. Inbound callers are reportedly calling multiple times before they can finally get through...
  4. Question with Migrating from Google Compute to 3CX Hosted

    I reviewed the 3CX migration article: https://www.3cx.com/docs/switch-hosted-pbx/ and I just want to check/verify that after step 1, downloading a full backup from the original Google Compute hosted install, I would need to be shut that down before proceeding to step 2, initiating the migration...
  5. Advice on migration from On-Premises to Self-Hosted (AWS)

    Hey Team, I'm keen for some advice. I need to move a version 18, update 8 PABX which is running on Windows Server using both custom DNS and a custom SSL Certificate into AWS and onto Linux. I'm comfortable with the backup and restore process to move the PABX backup file, but after reading some...
  6. Hosted Vs Self Hosted ( Azure)

    Hi, My 3cx server is currently on prem running on Windows 10 VM and I'm looking to move it to the cloud. I have a perpetual license with 16 sim calls. However, I'm not sure what will be the best and most cost effective option. Should I go with Hosted by 3CX or should I spin up and...
  7. Migration from OVHcloud to Google

    I have recently joined a new business within the IT department and I have been given the 3CX phone system to focus on firstly.. We want to migrate from OVHcloud to Google Cloud, could the steps be provided please in order for a smooth migration and switchover? We have a project set up already...
  8. Solved Moving a 3CX instance from Azure to Azure (different tenancy)

    What would be the process for moving a 3CX instance currently running happily in Azure within one tenancy to Azure running in a completely different tenancy? I get that I need to take a backup but unsure if I include the FQDN in with that and then where I go from there. I have searched the...
  9. Issue with migrating on LightSail to a VM with more resource

    Hi All, Currently having issues with migrating a 3CX installation I have created as a demo. The customer has since created some back end scripts that pull off call recordings and push them into their CRM system, due to this we need a VM with more resource. In attempting to migrate on...
  10. Solved Backup on-premise server configuration and move to Cloud storage

    Hi guys, For one of our customers we need to configure a 3CX environment. The thing is, they already have a 3CX envoriment that is running at one of our competitors. This solutions is working on a Yeastar server. They want to make the switch to us (we also provide other services for them) and...
  11. Migrating from Google Cloud to AWS

    Hi, We have a live 3CX instance running in Google Cloud. I would like to move it to AWS and wondered if this was possible by approaching it as follows. 1. Using PBXExpress create a new instance in AWS but using a different license key (I have a spare available which can use temporarily) and...
  12. Do softphones need re-provisioning after migrating 3CX server to cloud?

    Currently running on-prem Windows server. Planned: New installation of 3CX on a Windows server in cloud > restore from backup Should I run a backup of on-prem with Licence key information/ FQDN & Conference checked or not? Public IP will be changing but FQDN is not ( i am aware of up to...