cnam lookup

  1. Outbound caller id not correct

    Hi all, I have multiple clients reporting that when they call people, the called party is seeing the caller id of the end user instead of the caller id programmed within the SIP provider. We are using Flowroute and we have CNAM programmed within Flowroute. I’ve included pictures showing how...
  2. rjm2884

    Solved CNAM Lookup not displaying

    Hello everyone, we have tired everything and still this is not working as expected. We use flowrout as our SIP provider and are paying them for CNAM lookup, however when calls come through they show +123 2334432 : Agent : +123 2334432 and so on. No name no description. Has anyone encounter...
  3. Is there a way to add a 3rd party CNAM lookup source?

    Some DID providers (e.g. localphone) do not provide CNAM (caller ID name) lookup. In Asterisk/FreePBX, I can add a 3rd party CNAM lookup source in Admin -> Caller ID Lookup Sources, e.g. ezcnam.com. Is there a way to hook up encnam.com CNAM lookup service on a 3CX PBX?